Infrastructure is out, Applications are in
Business requirements revolve around the applications, not the infrastructure. Application analysis is near the top of desired features for virtualization management, and other research shows it is even far more important for broader service management. IT services now consist of applications which need to be managed for cost, performance, and utilization by department – as opposed to a list of servers, networks, storage, software, and IT resources. IT needs service automation tools to assist in a new view of reporting and management.